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Setting Up Shepherd
Get acquainted with the ins and outs of admin settings, user account creation and more.
14 articles
Welcome to ShepherdNew here? Great! We're happy to have you. Take a second to learn about Shepherd—and see how we bring joy to veterinary professionals.
Shepherd Subscription Billing
Hardware, Software, & Network RequirementsHere are our hardware, software, and network requirements to make Shepherd run smoothly for your clinic.
Printers and LabelsHere's our guide for setting up and printing your prescription labels, patient labels, and cage cards.
Shepherd Security OverviewTake a look at how we protect your practice's—and your clients'—data.
Resolving Label Printing Issues with Zebra PrintersResolve Zebra printer label issues in Shepherd by switching to Seagull Scientific drivers for better print quality and alignment.
Transitioning from On-Premise to Cloud-Based Software for PrintingUnderstanding these differences will help practices ensure a smooth transition and help to avoid printing issues.
Clinic SettingsAdd contact information, locations, discounts, referral sources, and more in your clinic's settings.
Clinic and User ShortcutsSave time when writing records and add shortcuts to quickly input your custom pre-determined text throughout Shepherd.
DiagnosesAdd/edit discharge instructions or activating/deactivating diagnoses to ensure consistent patient care.
Physical Exam TemplatesSee how to create and edit physical exams—and most importantly, save time with default values.
Physical Exam and Forms Input GuideA guide to the input fields available when creating a physical exam template as well as client consent or internal form templates.
Bulk EditMake mass adjustments to your data.
Managing Multiple Tax Rates by ProductAdd multiple tax rates to your clinic settings and assign them to specific products