Setting Up Shepherd
Get acquainted with the ins and outs of admin settings, user account creation and more.
17 articles
- Welcome to ShepherdWe're glad you're here. Take a quick look at how Shepherd brings a little more ease - and a lot more joy - to veterinary practice life.
- Shepherd Subscription BillingAdmin users can view and manage their clinic’s subscription details and billing through the Clinic Settings and Billing Portal in Shepherd
- Taking Shepherd on the RoadGeneral tips for staying connected as a mobile practice.
- Dark Mode for ShepherdWhether you’re looking to reduce eye strain, save battery life, or simply embrace the dark side, Dark Mode has you covered.
- Hardware, Software, & Network RequirementsHere are our hardware, software, and network requirements to make Shepherd run smoothly for your clinic.
- Printers and LabelsHere's our guide for setting up and printing your prescription labels, patient labels, and cage cards.
- Shepherd Security OverviewTake a look at how we protect your practice's—and your clients'—data.
- Zebra Label Printing Setup Guide (ZD410/ZD411)Resolve Zebra printer label issues in Shepherd by switching to Seagull Scientific drivers for better print quality and alignment.
- Transitioning from On-Premise to Cloud-Based Software for PrintingUnderstanding these differences will help practices ensure a smooth transition and help to avoid printing issues.
- Clinic Login IP RestrictionsLearn how to restrict Shepherd login access by IP, receive alerts for unauthorized attempts, and manage approved IPs securely.
- Brother Label Printer Setup InstructionsInstall Brother label printer on Windows/macOS.
- Clinic SettingsManage clinic profile, hours, billing, taxes, payments, and practice settings in Shepherd to streamline daily operations and compliance.
- Clinic and User ShortcutsSave time when writing records and add shortcuts to quickly input your custom pre-determined text throughout Shepherd.
- Diagnoses Settings & ListUse the Diagnoses section to manage active diagnosis codes and add discharge instructions that automatically populate in patient SOAPs.
- Physical Exam TemplatesCreate and manage physical exam templates, add them to SOAPs, and set default values to reduce documentation time.
- Bulk EditMake mass adjustments to your data.
- Managing Multiple Tax Rates by ProductAdd multiple tax rates to your clinic settings and assign them to specific products
