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IDEXX: Integration Overview

Order IDEXX services from inside a SOAP and have the results sync automatically.

Updated over a month ago

Shepherd's IDEXX integration allows users to automatically add—and invoice—any IDEXX service directly from a patient's record.

We've made guides that walk you through each part of the process, from setting up the integration to getting results in a SOAP.

We'd recommend going through them in order:

  1. Integration setup: getting Shepherd and IDEXX to work together

  2. Adding diagnostic services: adding and modifying integrated lab services to Shepherd

  3. Ordering services: using the integration from a patient's record

  4. Results: how and where to view completed results

FAQs

Is VetMed Stat included in this integration?

Yes, since VetMedStat is part of Web PACS, you can create a Telemedicine Case, submit images, and receive the consult report in Web PACS.

Does IDEXX PACS integrate with Midmark Progeny?

Yes, as long as Midmark Progeny is running version 1.2 or higher. If you have an older version, Midmark offers free upgrades.

How does IDEXX Telemedicine work with this integration?

Once IDEXX Web PACS is live, your telemedicine account can be linked. This allows you to send a case to telemedicine, and when the report is ready, a link will be available within the patient card in Web PACS.

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