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Zoetis Vetscan: Adding Diagnostic Services
Zoetis Vetscan: Adding Diagnostic Services

Here's how to add the Zoetis services to Shepherd.

Updated over a week ago

While you have access to Vetscan's vast diagnostics library, there's a good chance you won't need all of them. In this article, we'll cover adding them to your Shepherd product/service database.

Tip: If you already have Vetscan products/services in your Shepherd product database that are not mapped to Vetscan integration, we’d recommend either:

  1. Deactivating all non-mapped/integrated products.

  2. Changing the existing product name to make it clear which product is mapped to the integration.

Note: You need to set up your Zoetis Vetscan Integration before you can add services.


Take a Look

*Note: this video shows how to map tests using the Zoetis Reference Lab Integration. The function is the same for any integrated labs (IDEXX, Antech, & Zoetis).

Adding a Vetscan Service

First thing's first: we'll need to open up the Zoetis Vetscan Products database, which is found in Admin> Products> Lab Integration Products> Zoetis Vetscan Products.

Next up: let's activate a Zoetis Vetscan service:

  1. Deactivate the 'Show Mapped' toggle

    1. Once services have been added/mapped, they will display by default when viewing the main Zoetis Vetscan Products database

  2. Search for the service you want to add

    1. You can search by lab name or code in the main search bar

  3. Select 'edit' from the actions section on the right-hand side

  4. Select the 'Active' toggle to add the service to your mapped products

  5. Select 'Product Settings'

  6. From here, you'll be able to edit the test name, adjust pricing, and customize your product settings

If you would like to add a group of Vetscan services to your database you can select the checkbox on the left of each service 'Add to Products'. After this, you will need to enable the 'Show Mapped' toggle to then edit/customize the services just added.

List Prices & Default Markup

If you add a default markup on the main Zoetis Vetscan Products page, this automatically adds the markup to new products as they are mapped.

  • Note: if you add or change the default markup, this will not be retroactively added to already mapped products.

The default markup is used to calculate the selling price based on the standard list price. The standard list price is set by Zoetis.

Note: at this time, Zoetis does not send over any list prices for Vetscan services through the integration. You will have to calculate your selling prices manually.

Editing/Updating a Vetscan Service

  1. Navigate to Products under Admin in your Shepherd menu

  2. Select Lab Integration Products> Zoetis Vetscan Products

  3. Search for and select the service you want to edit

  4. Select the 'Product Settings' button

Changing Product Status From Inactive to Active

If a product status is changed to inactive by toggling off 'Active' the product will then populate in the inactive status. It does not go back to being un-mapped again.

To activate an inactive product:

  1. Filter status under mapped tests to Inactive

  2. Select the Activate/Deactivate box to mark the test Active

  3. Make edits to the test as needed


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