We've made ordering a Vetscan service from a SOAP super simple: it's almost identical to adding a normal product or service to a patient's record—albeit with some Vetscan-specific steps that you'll be familiar with.
Note: All labs must be ordered and administered in a SOAP for the integration to function properly. This includes initial tests, add-ons, repeat labs, and drop off labs/samples.
Adding and Administering a Vetscan service to a Tx plan
If you've added treatments to a patient's record, this part of the process will look familiar to you.
Open the patient's active SOAP
Navigate to the 'Plan' section
Scroll to 'Order Treatments'
Search for and select the Vetscan service you want to add
Select the 'Add' button to add it to the Tx plan
Select the 'Administer' icon
This will generate a Vetscan modal
Note: If you ordered multiple Vetscan tests, you will want to click the blue Administer Treatments button to bulk administer the tests. This will create one order for all the tests and send it to your Vetscan device.
Ordering the Vetscan Service
Vetscan has a unique modal that appears when you add a service (or services) to a patient's Tx plan.
In the modal, you'll need to:
Select the device for each service that has been ordered
Select 'Save'
The service will now be sent to the appropriate device to finish processing the test
Removing a Vetscan Service from a SOAP
Open the SOAP
Navigate to the Plan
Open the Tx History
Select the 'Undo' button on the right under actions
Note: you'll still need to cancel the service on the appropriate Vetscan device.
Ordering a Vetscan Service Without the Integration
If you've already ordered a Vetscan service directly from a device and want to make sure it's added to the patient's invoice, you're able to order services without using the integration.
Open the patient's active SOAP
Navigate to the 'Plan' section
Scroll to 'Order Treatments'
Search for and select the Vetscan service you want to add
Select the 'Add' button
Select the 'Edit' icon under 'Actions' in the Tx plan
From here:
Toggle the 'Administer Without ZOETIS Integration' toggle to the on position
Adjust the priority and add additional instructions (if needed)
Select 'Save'
Administer the treatment in the Tx Plan
