EZMedTech Integration is currently in Closed Beta but we're gearing up general release soon!
Purpose
EzMedTech helps veterinary practices reduce no-shows, optimize workflows, and automate client communication so teams can focus on patient care.
Integration Overview
Intelligent appointment reminders and confirmations to reduce no-shows
Predictive analytics to forecast busy times and guide staffing
Automated email and SMS engagement tied to clinic workflows
Centralized dashboard for schedules, communications, and performance metrics
Activating the Integration
Enable EzMedTech in Shepherd
In Shepherd Admin → Integrations → Data Connections, locate EzMedTech Scheduling.
Toggle On to enable the integration for your practice.
Send activation details to EzMedTech
Email support@ezmedtech.ai with the following:
Subject: New activation for Shepherd Practice: [Your Practice Name]
Body:
Clinic ID:
Practice Name: [enter]
Primary Contact Name: [enter]
Email Address: [enter]
Practice Address: [enter]
Phone Number: [enter]
Hours and scheduling preferences: [e.g., reminder send times, cutoff times]
Existing client communication workflows: [briefly describe]
EZMedTech will use this information to configure reminders, sync schedules, and set up analytics dashboards.
Using the Integration
Scheduling and Reminders
EZMedTech reads your Shepherd appointment schedule and sends reminders and confirmations by email or SMS based on your stated preferences.
Canceled slots can trigger follow-up messages to fill openings.
Staff can monitor reminder status from the EzMedTech dashboard.
Predictive Analytics (Beta)
Historical appointment data informs forecasts for busy periods.
Suggested staffing windows help you plan technician and DVM coverage.
Use forecast insights to adjust reminder timing and capacity management.
Automated Patient Engagement
Define clinic workflows that trigger messages such as pre-visit instructions, post-visit check-ins, or vaccine reminders.
Messages can include links to forms or instructions hosted by your practice.
Delivery method is chosen per workflow (email or SMS).
Centralized Dashboard
View today’s schedule, upcoming reminders, and message delivery status.
Track response rates, no-show trends, and staffing forecasts.
Export basic reports for leadership or team huddles as needed.
Need Help?
The EZMedTech team is ready to assist with setup and support:
Email: support@ezmedtech.ai