This integration is currently in Beta testing and not accepting new testers.
An announcement will be made when it is available to all customers.
We've partnered with Vetcove to integrate the ordering experience within Shepherd's workflow. The integration aims to reduce the steps to navigate between two systems, saving you valuable time.
How Does it Work?
Manage Lists - seamlessly links Shepherd inventory items to Vetcove for easy ordering and to shop your PIMS lists directly on Vetcove.
View Quantities - syncs your current quantities on hand and reorder points to your Vetcove account.
Sync Purchase Orders - orders placed through Vetcove will automatically create a purchase order directly in Shepherd so you can quickly receive items upon arrival.
Activating the Vetcove Integration
Step 1: Enable the Integration in Shepherd
Under the Shepherd 'Admin' menu, click 'Integrations,' and select “Vetcove.”
Click the "Connect with Vetcove" button.
You will then be redirected to the Vetcove platform, where you must enter your username and password. Once you confirm, you'll be redirected to Shepherd to see the "Enabled" status.
To confirm your Shepherd and Vetcove connection, visit the PIMS Integration page > "Connect" tab under Orders in Vetcove.
Step 2: Connect Shepherd Items to Vetcove Items
Once you have created your desired Inventory Items in Shepherd, under Admin > Inventory > Purchase Orders tab, click the "Sync Inventory with Vetcove" button.
All active Shepherd Inventory Items will appear in your Vetcove account.
If an inventory item is inactivated in Shepherd, the item will also be removed from Vetcove the next time the "Sync Inventory with Vetcove" button is clicked.
Vetcove offers two methods for linking items: creating links per item during checkout or creating links in-bulk directly from the PIMS Integration page.
Method 1- Linking Items from Shopping Cart Steps:
Head to the Shopping Cart page by clicking on the Cart icon at the top of your screen
Click on “PIMS Link: None” (this indicates that the item needs to be linked to a PIMS product)
3. Search for the PIMS product and select the link button:
4. Choose the Unit of Measure you track this item by in your PIMS and then select update
5. Once your items are linked to a PIMS product, the updates will be reflected in your cart to display the PIMS product that the item is linked to:
Method 2: Linking Vetcove Items to PIMS Products within the PIMS Integration page
Click on the Orders tab at the top of your screen > PIMS Integrations
Select Products and filter by “Unlinked Items”
3. Search for the item and select link:
4. Select the preferred unit of measure (that you track this item by in your PIMS) and click update:
Hiding Items
If you wish to not link a specific item - you may also hide any unlinked items within you PIMS integration that you would not like to appear in your lists.
Head to to the PIMS Integration page - Products page
Click on the Actions button, located to the right of each item
Select "Hide this Item." This will hide the item from view and move it to a Hidden Items folder, located on the lefthand side of the page. This will prevent the item from showing up in your Critical Shortage Lists, as well.
From within the Hidden Items folder, you may move a hidden item back into view with the rest of your items.
Click on the Action button
Select "Show this item."
Step 3: Shop and Place Orders as Normal in Vetcove
You may now build your carts and place your orders directly from your Lists page in Vetcove.
Click on the item listing, which will then drop down in the familiar Vetcove shopping format! Simply select your preferred supplier and quantity and add the items to your cart. Proceed to checkout by clicking on the Shopping cart icon as normal.
Orders placed in Vetcove will automatically create a Purchase Order in Shepherd!
If the products ordered from Vetcove have yet to be linked to Shepherd products, you can link them to existing items or create new items.
Inventory Syncing
Your Shepherd inventory will automatically be synced to Vetcove every 6 hours; however, you may always trigger a manual sync from within your Shepherd account.
To trigger a manual sync - head to Inventory in Shepherd, select the product you want to sync, and then click "Sync Inventory with Vetcove."
Disabling the Integration
Please contact Vetcove via Live Chat for help turning off the integration.
In Shepherd, you can delete your credentials under Admin > Integrations > Vetcove Integration:
Questions for Vetcove?
Live Chat is in the blue icon on the bottom right corner of your Vetcove Account.
Email: support@vetcove.com