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Highfive (Closed Beta)

Connect Highfive Vet with Shepherd to streamline purchasing, access rebate opportunities, manage budgets, and simplify inventory product matching.

This integration is in Closed Beta.

Purpose

Most veterinary clinics leave significant rebate value unrealized each year - not because they don’t qualify, but because the connection between purchasing decisions and rebate outcomes is invisible at the point of order. Highfive Vet closes that gap through direct GPO partnerships, bringing rebate intelligence into every search, cart, and order so clinics can see their true net price and track progress in real time.

With consolidated purchasing, dynamic budgets, and pricing controls, clinics can purchase smarter & improve profitability with less effort - without spreadsheets or delayed reports.


Before You Start

Before activating the integration, ensure you have:

  • Administrator access to Shepherd.

  • An active Highfive Vet account.

  • Your Shepherd Clinic ID, located under Admin → Clinic Settings → General Information.


Steps to Activate the Integration

Step 1: Enable Highfive Vet in Shepherd

  1. In Shepherd, navigate to Admin → Integrations.

  2. Locate and select Highfive Vet.

  3. Turn on the integration using the Enable toggle.

Step 2: Connect Shepherd in Highfive Vet

  1. Log in to your Highfive Vet account.

  2. Select the Settings icon in the upper-right corner.

  3. Navigate to Clinic Settings → Integrations.

  4. Locate the Shepherd integration tile and select Connect.

  5. Enter your Shepherd Clinic ID.

  6. Select Connect to complete the connection.

Step 3: Review Product Matching

Once the integration is connected:

  1. Return to the Manage Your Integrations screen in Highfive Vet.

  2. Select the three-dot menu in the upper-right corner of the Shepherd integration tile.

  3. Select Re-run Matching.

  4. Review the AI-generated product matches and make adjustments as needed to ensure products are correctly matched.


Frequently Asked Questions

Where can I find my Shepherd Clinic ID?

In Shepherd, navigate to Admin → Clinic Settings → General Information to locate your Clinic ID.

How does Highfive Vet help with purchasing decisions?

Highfive Vet provides visibility into available rebates and estimated net pricing during product searches, cart review, and ordering. This helps clinics evaluate purchasing options and identify potential savings.

What if products are not matched correctly?

In Highfive Vet, navigate to Clinic Settings → Integrations, open the three-dot menu on the Shepherd integration tile, and select Re-run Matching. Review the suggested product matches and adjust them as needed.


Need Help?

For assistance with Highfive Vet setup, product matching, or purchasing workflows, contact the Highfive Vet support team.

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