Setting up reminders for the first time — or troubleshooting ones that aren’t working — is easier when you can see what a complete, correctly configured template looks like.
This article shows real examples of common reminder types used in Shepherd, with screenshots of each section filled in. Use them as a reference when building your own templates or checking your setup.
Navigate to: Admin > Client Communication > Reminders
For Combo Vaccines
In addition to setting up your reminders correctly, you'll want to ensure that combo vaccine products are configured correctly, as this will also influence how they are reflected in the patient's 'vaccination' tab.
Example:
Product Canine DAPP 1 year + Lepto 1 year
Combo Vaccine - Toggled
Multiple Vial Administration - Toggled
Vaccination Name matches individual contents of combo vaccine
Canine Distemper (DAPP) / Lepto - 1 Year (COMBO)
Canine Distemper Combo (DAPP) - 3 Year
Canine Distemper Combo (DAPP) / Lepto - 4 Week Booster
Leptospirosis - 1 Year
Leptospirosis - 4 Week Booster
Lyme Vaccine - 1 Year
Lyme Vaccine - 4 Week Booster
Rabies Vaccination - 1 Year
Rabies Vaccination - 3 Year
Bordatella
Feline Leukemia (FELV) 1 Year
Feline Leukemia (FELV) Booster
