Shepherd Software

How to read and use the log of SMS or Email notifications that failed to reach your clients.

Failed Notification Events (FNE)

Learn all about communicating with your clients. SMS, Email and Reminders, oh my! 

Text and chat with clients directly in Shepherd.

Send a mass text or email message to your clients directly within Shepherd.

How to create postcard reminders in-house

How to create postcard reminders for your clients.

Set up email and SMS notifications to be sent for a client's upcoming appointments and create your own custom appointment notifications!

Link SMS and Email notifications to specific appointment types to customize your client's experience

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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