Client Communications
Learn all about communicating with your clients. SMS, Email and Reminders, oh my!
10 articles
Scheduled Appointment NotificationsSet up email and SMS notifications to be sent for a client's upcoming appointment and create your own custom appointment notifications.
Notifications by Appointment TypeLink SMS and Email notifications to specific appointment types to customize your client's experience
SMS and MMS Messaging in ShepherdText and chat with clients directly in Shepherd.
Mass Communication | Texting (SMS) & EmailSend a mass text or email message to your clients directly within Shepherd.
Messaging Overview DashboardGives you clear insights into how you're utilizing messaging - so you can easily track volume, trends, and associated costs.
Product RemindersCreate and edit product reminders and configure a reminder email template.
Postcard Reminders using ShepherdHow to create and print postcard reminders in Shepherd
Postcard Reminders using an External ServiceHow to create and print postcard reminders using a service outside of Shepherd