Shepherd Software

Learn all about communicating with your clients. SMS, Email and Reminders, oh my! 

Client Communications

Set up email and SMS notifications to be sent for a client's upcoming appointment and create your own custom appointment notifications.

Link SMS and Email notifications to specific appointment types to customize your client's experience

Text and chat with clients directly in Shepherd.

Send a mass text or email message to your clients directly within Shepherd.

Create and edit product reminders and configure a reminder email template.

How to create postcard reminders in-house

How to create postcard reminders for your clients.

How to read and use the log of SMS or Email notifications that failed to reach your clients.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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