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Sound SmartPACS: Integration Setup

Here's how to connect the Sound SmartPACS and Shepherd integration.

Updated yesterday

This integration is currently in Beta testing.

An announcement will be made when it is available to all customers.

Requesting Credentials

To begin the integration configuration for Sound SmartPACS, you'll first need to request credentials (ID & Secret). You'll do this by selecting the green Request Credentials button within the integration configuration page. To access the integration configuration page please follow: Admin -> Integrations -> Sound SmartPACS

Selecting the Request Credentials button will automatically trigger a connection request email to the Sound SmartPACS support team, as well as define the credentials within the visible associated fields. Once the Sound SmartPACS team has verified and associated the credentials to your Sound SmartPACS account, you will then be able to validate them in Shepherd, using the blue Validate Credentials button.

Please wait for contact from the Sound SmartPACS team before attempting to validate your credentials. If you experience any issues in validating your credentials, please contact the Sound SmartPACS support team.

Enabling the Integration

Once you've requested and validated your credentials successfully, you can then activate the integration using the activation toggle.


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