There are two integration options for Vetsource, which depend on the services your practice uses through Vetsource.
This data integration offers support for all Vetsource services, including Rx management, Vet2Pet, Data Services, Payments, and PetMail.
The prescription management integration is for Rx management practices only and provides a workflow experience directly within Shepherd, streamlining online scripting.
Before enabling the Vetsource Data integration, please contact Vetsource to verify this integration is the best option for your practice. Shepherd does not maintain this data integration.
Vetsource Data Support:
(866) 408-8554 (option 3 for Data Support)
What is Vetsource Data?
At Vetsource®, we build the foundation for success, enabling pet healthcare professionals to thrive. Our data-powered platform simplifies processes and enriches communication, helping veterinary teams create tighter bonds with pet owners.
Our data integration tool connects to your practice information management system, PIMS, enabling patient and client info to be automatically populated in your Vetsource service. Data is refreshed nightly, ensuring your prescribing tools, communications, dashboards, and other services have access to the most up-to-date information.
Prescription Management — Pre-populating client and patient information into the prescription tools saves you time by automating previously manual processes, makes it easier for your team, reduces manual entry errors, and provides a seamless experience for pet owners. The included Pharmacy dashboard gives insight into your whole pharmacy performance, not just through home delivery. The integration also powers PetMail, an optional and free marketing service to help you drive awareness of your store and revenue for your practice.
Client Engagement - This secure, reliable data connection links information from your practice management system (PIMS) to your Vet2Pet platform account. The integration imports client, patient, appointment, and transactional data from your PIMS to power the Vet2Pet platform features.
Data Services - Data from your PIMS is transformed into visually appealing, easy to interpret veterinary reports and dashboards that help you make informed, data-driven decisions for better practice management. Intuitive analytics feature trendlines and benchmarks that allow you to gain a deeper understanding of business performance. The solution also provides data management services, and automated marketing programs.
Activating the Integration
Configure Integration in Shepherd
Go into the Shepherd 'Admin' menu, click 'Integrations,' and select Vetsource. Once the Vetsource integration page is opened, toggle on the integration. (see image below)
Copy your Clinic ID
Your clinic ID is in the 'Admin' menu under 'Clinic Settings'.
Email the following information to Vetsource <datasupport@vetsource.com>
Clinic ID
Practice name
Practice address
Practice phone number
Contact name
Contact phone
Contact email
Vetsource will complete the Shepherd connection for your practice and communicate any other onboarding steps to you.
Questions?
If you would like to learn more about Vetsource and what the integration offers, or if something is not working as expected, please contact Vetsource. Shepherd does not maintain this integration.
Vetsource Data Support:
(866) 408-8554 (option 3 for Data Support)
Learn more about how your practice data is being used:
Questions about Vetsource products: