Skip to main content

Vetsource Data

Vetsource’s integration creates a smooth workflow and enhances your Prescription Management, Client Engagement, and Data Services.

Updated over a week ago

There are two integration options for Vetsource, which depend on the services your practice uses through Vetsource.

  1. Vetsource Data: Provides an integrated experience for Vetsource products, services, and data integration partners that include:

    • Vetsource Home Delivery

    • Vetsource Data Services

    • Vet2Pet

    • SyncVet Data Integration Partners

  2. Vetsource Prescription Management: The prescription management integration is for Rx management practices only and provides a workflow experience directly within Shepherd, streamlining online scripting.

Before enabling the Vetsource Data integration, please contact Vetsource to verify this integration is the best option for your practice. Shepherd does not maintain this data integration.
​

Vetsource Data Support:

(866) 408-8554 (option 3 for Data Support)

datasupport@vetsource.com

Integration Overview

The Vetsource Data integration is an integrated experience for Vetsource products, services, and data integration partners that includeS:

  • Vetsource Home Delivery

  • Vetsource Data Services

  • Vet2Pet

  • SyncVet Data Integration Partners

  • Vetsource Home Delivery

    • Pre-populates your Vetsource storefront with client and patient information from Shepherd.

    • Automatically writes Vetsource prescription information back into Shepherd (opt-in required; excludes compounded medications).

    • Powers the Vetsource Pharmacy Dashboard, giving insight into your whole pharmacy performance, not just through home delivery (utilization of Vetsource as your online pharmacy required (free))

    • Supports PetMail+, an optional, free, data-driven marketing service to help you drive awareness of your store and revenue for your practice.

  • Vet2Pet

    • Enhances your Vetsource Vet2Pet client engagement experience.

  • Data Services

    • Enables transformation of your data from Shepherd into insightful and actionable veterinary reports and dashboards.

  • SyncVet

    • Provides bi-directional data integration and data access capabilities for third-party SyncVet partners that you have opted-in to service with.

Connecting the Vetsource Data Integration with Shepherd

To enable the integration between Vetsource Data and Shepherd, follow these steps within Shepherd:

  1. Within Shepherd, navigate to:
    ​Admin → Integrations → Data Connections → Vetsource Data

  2. Toggle the "Enable Integration" switch to activate the connection.

  3. Next, navigate to your Admin Clinic Settings to record your Clinic ID

  4. Finally, email the following information to Vetsource <datasupport@vetsource.com>

    • Clinic ID

    • Practice name

    • Practice address

    • Practice phone number

    • Contact name

    • Contact phone

    • Contact email

  5. Vetsource will complete the Shepherd connection for your practice and communicate any other onboarding steps to you. You will need to sign and complete the Vetsource Data Services End User License Agreement

Questions or curious to learn more?

If you would like to learn more about Vetsource and what the integration offers, or if something is not working as expected, please contact Vetsource for assistance.
​

Vetsource Data Support:

(866) 408-8554 (option 3 for Data Support)

datasupport@vetsource.com

Learn more about how your practice data is being used

Questions about Vetsource products

Learn more about Vetsource

Did this answer your question?