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Veterinarian Recommended Solutions (VRS) Integration (closed beta)

Our name is our mission.

Updated over a week ago

VRS is currently in an closed beta, and we're gearing up for an exciting public launch very soon!

Learn About Veterinarian Recommended Solutions (VRS)

We only offer safe, natural, evidence-based products that are researched and validated by our internationally recognized Veterinarian Scientific Advisory Board. In order to ensure our products are properly dosed to receive the best clinical outcomes, our products can only be purchased with a Veterinarian’s recommendation.

Do your supplements support your practice? We value:

  • Educating you and your team on our products and the science behind their formulations

  • Access to 3rd party testing of the products you carry to ensure label-claim accuracy for your patients

  • Our staff of veterinary technicians to help your clients with palatability and follow up questions

  • Our home delivery program with free shipping for your clients

  • Minimizing your inventory and maximizing convenience for you, your staff, and your clients

Integration Description: Enhanced Data Relay with Veterinarian Recommended Solutions

Shepherd and Veterinarian Recommended Solutions (VRS) are integrated to assist with streamlining communication and improving the accuracy and efficiency of data exchange between both platforms. With the integration, relevant client and pet data is easily synchronized, ensuring seamless coordination for product recommendations, order fulfillment, and client communications.

Data Shared with VRS

The integration will transmit the following structured information:

Client Information

  • First Name

  • Last Name

  • Phone Number

  • Email Address

  • Mailing Address (Street, City, State, ZIP)

Pet Information

  • Pet Name

  • Species (e.g., dog, cat)

  • Breed

  • Sex

  • Age / DOB

  • Weight

Product and Purchase Information

  • Product Recommended

  • Transaction + Visit Details

  • Date of Purchase

Benefits of the Integration

  • Improved Accuracy: Reduces manual entry errors by automatically syncing client and pet details.

  • Operational Efficiency: Speeds up workflows by eliminating redundant data entry between platforms.

  • Personalized Recommendations: Ensures that VRS receives accurate pet profiles, allowing for tailored product suggestions.

  • Better Client Experience: Enhances communication and follow-up by providing VRS with complete and current client contact details.


Configuring the Veterinarian Recommended Solutions (VRS) Integration with Shepherd

To enable the integration between VRS and Shepherd, follow these steps within Shepherd:

  1. Within Shepherd, navigate to:
    Admin → Integrations → Data Connections → VRS

  2. Toggle the "Enable Integration" switch to activate the connection

  3. Next, navigate to your Admin Clinic Settings to record your Clinic ID

  4. Finally, contact VRS to provide your Clinic ID and complete your VRS account configuration

To ensure optimal integration outcomes, it's important to assign a Supervisor Doctor, promptly update invoice statuses to "Checked Out," and apply the recommended coding structures within your Shepherd Product list. For additional support and best practice guidance, Veterinarian Recommended Solutions is available to assist.


Need Help?

If you have any questions or need assistance with the integration, feel free to reach out to VRS:

📧 Email: pimsintegration@vrshealth.com
📞 Phone: 1-855-876-7387

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