Skip to main content
All CollectionsSetting Up ShepherdTechnical Info
Resolving Label Printing Issues with Zebra Printers
Resolving Label Printing Issues with Zebra Printers

Resolve Zebra printer label issues in Shepherd by switching to Seagull Scientific drivers for better print quality and alignment.

Updated over a month ago

Introduction

This article provides step-by-step guidance for resolving label printing issues with Zebra printers when used with Shepherd. If you’re experiencing misaligned or unreadable labels, switching to Seagull Scientific drivers can enhance performance and compatibility.

Why Use Seagull Scientific Drivers?

Zebra printers include default drivers, but they may not be optimized for label printing in Shepherd. Seagull Scientific drivers offer several advantages:

  • Better Compatibility – Works seamlessly with Shepherd, reducing errors.

  • Improved Print Quality – Produces clearer, more consistent labels.

  • Advanced Customization – Offers settings to improve alignment and clarity.

Seagull drivers are widely used and officially supported, making them a reliable choice for improving label printing performance.

Steps to Resolve Printing Issues

Step 1: Uninstall the Existing Zebra Printer Driver

  1. Open the Control Panel.

  2. Navigate to Devices and Printers (or Printers & Scanners in Windows settings).

  3. Right-click your Zebra printer and select Remove Device.

  4. Open Programs and Features (or Apps & Features).

  5. Uninstall any Zebra printer-related software or drivers.

Step 2: Download the Seagull Scientific Driver

  1. Visit the Seagull Scientific website: Seagull Scientific Driver Downloads

  2. Locate and download the driver for your Zebra printer model.

Step 3: Install the Seagull Driver

  1. Run the downloaded file and follow the installation wizard.

  2. Select the correct Zebra printer model when prompted.

Step 4: Configure Printer Settings

  1. Open Devices and Printers (or Printers & Scanners).

  2. Right-click on your Zebra printer and select Printer Preferences.

  3. Adjust the following settings:

    • Graphics Tab: Disable Dithering to improve clarity.

  • Page Setup Tab:

    • Set orientation to Portrait 180° if labels print upside down.

    • Adjust Horizontal Offset to 4.0mm (or as needed) if labels are misaligned.

Step 5: Print a Test Label

  1. Open Shepherd and initiate a label printing job.

  2. Ensure the new Seagull driver is selected.

  3. Print a test label to confirm correct alignment and clarity.

Additional Resources

  • Shepherd Help Article on Printers and Labels: Printers and Labels

  • Shepherd Support: Contact chat support for further assistance.

Did this answer your question?