The Companion Vision integration allows practices to collect and store client-submitted pet videos directly within the patient chart in Shepherd.

By connecting Shepherd with Companion Vision, practices can streamline video collection, associate videos with the correct patient automatically, and enhance in-clinic evaluations with visual context provided by pet owners.

Companion Vision is also developing AI screening capabilities designed to provide additional insights into a pet’s health based on uploaded videos.

When Shepherd is connected to Companion Vision, the integration supports two primary functions:

When a pet owner uploads a video through Companion Vision, the system looks up and matches the correct patient information from Shepherd. This ensures videos are associated with the appropriate pet record without manual searching or re-entry.

Once a video is uploaded, a link to the video is added directly to the patient’s chart in Shepherd.

If AI analysis is performed on the uploaded video, the results may also be included alongside the video asset for review.

This allows veterinary teams to:

If you are interested in learning more about Companion Vision, contact their team at:

Email: cv-support@companionprofessional.com

After speaking with the Companion Vision team and setting up your account, you can proceed with activating the integration in Shepherd.

Once enabled, your Clinic ID will be visible on the integration page.

After Companion Professional receives your Clinic ID, their team will complete the connection on their end.

For questions about Companion Vision:

Their support team can assist with setup, account questions, and troubleshooting.