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Vetcove Home Delivery

Connect essential Shepherd information to auto-populate in Vetcove Home Delivery

Updated over 2 months ago

Vetcove Home Delivery offers veterinary clinics a customizable e-commerce platform for managing and prescribing medications, shipped directly to their client’s homes. With competitive pricing, exceptional support, and industry-leading technology, Vetcove is revolutionizing the veterinary home delivery experience for veterinarians and their clients alike. Learn more about Vetcove Home Delivery here!

The data connection between Shepherd and Vetcove Home Delivery, facilitated by Bitwerx, simplifies the prescription approval process for clinic users and the shopping process for pet parents.

Interested in learning more about Vetcove Home Delivery?

Although Vetcove currently has a waitlist, they are working diligently to onboard all clinics as quickly as possible. If you are an independently owned clinic that would like to join the waitlist, simply click here. Vetcove can’t wait to welcome you aboard!

If you are part of a veterinary corporate group and wish to join the waitlist, please contact your corporate representative, who will coordinate directly with Vetcove on your behalf.

Data Connection Overview

  • Each night, Vetcove imports client and patient details from Shepherd into the Vetcove Home Delivery Platform, including client contact information, patient weight, status, species, breed, last visit, and more.

  • Vetcove auto-populates the data, allowing veterinary staff to quickly and efficiently review the data during the approval process without switching between systems. This streamlines the review and decision-making process on medications and treatments.

  • Overall, this integration enhances the efficiency of the clinic's day-to-day operations on Vetcove Home Delivery by providing real-time access to crucial PIMS information.

Shepherd users must continue entering written prescriptions for all orders placed in Vetcove as this is a one-way connection.

Activating the Vetcove Home Delivery Connection

Step 1: Enable Vetcove Home Delivery connection within Shepherd

  • In the Shepherd 'Admin' menu, click 'Integrations,' and select Vetcove Home Delivery. Once the Vetcove Home Delivery page is opened, toggle on the integration. (see image below)

Step 2: Locate and Send "Clinic ID"

  • Once you enable the toggle in Shepherd, locate and copy your clinic ID in the 'Admin' menu under 'Clinic Settings'. A Vetcove team member will reach out to collect the clinic ID as part of the Home Delivery onboarding process.

Questions?

Clinic Support

Pet Parent Support

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