About VetVerifi
VetVerifi is a technology company that helps vet clinics auto-resolve incoming vaccine record requests from pet service companies, such as grooming boarding and dog daycare, to streamline responses to these requests and better serve your clients.
Integration Overview
VetVerifi is fully compatible with Shepherd. Once implemented, our integration will continuously sync updated vaccination information to VetVerifi to auto-resolve incoming verification requests from pet services, consistent with the defined endpoint access below via the Shepherd API. Refreshed vaccine data is synced with VetVerifi daily.
Activating the VetVerifi Integration
To get started with the VetVerifi integration, you'll need first to accomplish three steps:
Locate your Shepherd Clinic ID and send it to support@vetverifi.com
"Enable" the VetVerifi integration in your Shepherd integration library.
Create your VetVerifi account.
Step 1: Shepherd Clinic ID
To locate your Clinic ID in Shepherd, navigate to Admin > Clinic Settings. You'll see your Clinic ID in the "General" table, as highlighted below.
Send this Clinic ID to support@vetverifi.com.
Step 2: Enable VetVerifi in your Shepherd Integration Library
As a Shepherd user, you're always in control of which software integrations are connected to your PIMS via the Shepherd integration library. This is also the case with VetVerifi. To connect your VetVerifi account to your Shepherd PIMS instance, you will need to "Enable" the VetVerifi integration in your integration library.
Navigate to Admin > Integrations > VetVerifi to accomplish this. (image below)
Step 3: Create your VetVerifi account
Click here to create your VetVerifi account. This takes just a few seconds. If you need help, here’s a Help Article that includes step by step instructions.
Defined Endpoint Access
The VetVerifi integration is powered via the Shepherd API,which means we only access specific endpoints (and thus never sync data to VetVerifi that isn’t needed for the purposes of vaccine records verification). This curated dataset is the only data that enters VetVerifi's application; we do not access or have visibility to any other data in Shepherd.
We access the below tables of data to perform verifications in VetVerifi.
Pet information (including pet name, DOB, species, breed, etc.)
Client information (including owner name(s), phone number, which pets this client owns, etc.)
Vaccine information (including vaccine descriptions, date given, date due, etc.)
Integration Maintenance
Our team monitors your integration continuously and has internal alerting in place to ensure the integration is working properly. If we identify any issues, we'll reach out promptly.
Our Data Privacy Pledge
Read our data privacy pledge, terms of use, and privacy policy here at any time.
Customer Support and Questions
If you have any specific questions about this article, the VetVerifi application or our verification workflow, please contact support@vetverifi.com any time. We’re here to help!