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Ellie Diagnostics: Ordering Services

Our integration allows you to order Ellie Diagnostics services straight from a SOAP—and see results when they come in.

Updated over 10 months ago

We've made ordering an Ellie Diagnostics service from a SOAP super simple: it's almost identical to adding a normal product or service to a patient's record—albeit with some Ellie Diagnostics-specific steps that you'll be familiar with.

Adding and Administering an Ellie Diagnostics service to a Tx plan

If you've added treatments to a patient's record, this part of the process will look familiar to you.

  1. Open the patient's active SOAP

  2. Navigate to the 'Plan' section

  3. Scroll to 'Order Treatments'

  4. Search for and select the Ellie Diagnostics service you want to add

  5. Select the 'Add' button to add it to the Tx plan

  6. Select the 'Administer' icon

  7. This will generate an Ellie Diagnostics modal

Note: If you ordered multiple in-house or reference Ellie Diagnostics tests, you will want to click the blue Administer Treatments button to bulk administer the tests.

You must order all in-house or all reference labs to bulk administer tests. Otherwise, you can individually administer each test by clicking the Administer icon under Actions.

Ordering the Ellie Diagnostics Services

Ellie Diagnostics has its own unique modal that appears when you add a reference Ellie Diagnostics service (or services) to a patient's Tx plan.

In the modal, you'll need to:

  • Add the Specimen Date

  • Select the provider

    Tip: Not seeing the veterinarian you need? Providers must be added to your Ellie Diagnostics account.

  • Add Specimen details

    • Urine Collection Method (required for some labs)

    • Specimen Source

  • Add any Clinical History or Requisition notes (optional)

  • Select 'Save'

  • Saving will populate a Requisition form in a new tab. You can then print that form and send it with samples.

Removing an IDEXX Service from a SOAP

If you need to remove the Ellie Diagnostics service from a treatment plan:

  1. Open the SOAP

  2. Navigate to the Plan

  3. Open the Tx History

  4. Click the 'Undo' button on the right under actions

Note: you'll still need to cancel the lab within Ellie. This popup will remind you:

Ordering an Ellie Diagnostic Service Without the Integration

If you've already ordered a service directly within Ellie Diagnostics and want to make sure it's added to the patient's invoice, you're able to order services without using the integration.

  1. Open the patient's active SOAP

  2. Navigate to the 'Plan' section

  3. Scroll to 'Order Treatments'

  4. Search for and select the Ellie Diagnostics service you want to add

  5. Select the 'Add' button

  6. Select the 'Edit' icon under 'Actions' in the Tx plan

From here:

  1. Toggle the 'Administer Without Ellie Diagnostics Integration' to the on position

  2. Adjust the priority and add additional instructions (if needed)

  3. Select 'Save'

  4. Administer the treatment in the Tx Plan


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