This integration is currently in Beta testing.
An announcement will be made when it is available to all customers.
What you need
IDEXX Web PACS location credentials
User ID
Password
Clinic Code
Note: The location credentials can be found under System Settings > Location Information tab in the IDEXX PACS application.
Setting up the integration
Open up 'Admin' in Shepherd
Select 'Integrations' from the menu
Choose the IDEXX PACS integration from the list
This will open your practice's IDEXX integration page.
From the integration page:
Select the 'Add New' button in the Credentials section
Input your:
IDEXX Web PACS Location User ID
IDEXX Web PACS Location Password
Clinic Code
Select the 'Validate Credentials' button
If your credentials are valid, finish up by selecting the green 'Save' button.
Note: If your credentials aren't valid, try again—or contact IDEXX.
After you save, you'll be brought back to the IDEXX integration page. From here, you'll need to activate the toggle in the left column of the Credentials section.
Next, from the integration page:
Select the 'Add Location' button in the Location section
Input the:
Location Name (can be different from the name in IDEXX)
Location Token
Note: The location token can also be found under System Settings > Location Information tab in the IDEXX PACS application.
Under System Settings > Receiving Images tab in the IDEXX PACS application, connect the desired Modalities to the Locations added to Shepherd.
FAQs
How can Progeny dental images be supported in the integration?
To support Progeny in the Shepherd integration, you must change the settings in Progeny so images send directly to WebPACS instead of the x-ray capture software. For Progeny to send to WebPACS, the Progeny software would need to be running on version 1.2 or higher (if they are using a lower version, Progeny support will upgrade this for free).
How can IDEXX Telemedicine be supported in the integration?
Once live with WebPACS, your telemedicine account can be integrated. This will allow you to send a case to telemedicine, and when the report comes back, there is a link to the report available within the patient card in WebPACS.