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IDEXX Web PACS: Integration Setup
IDEXX Web PACS: Integration Setup

Here's how to connect the IDEXX PACS and Shepherd integration.

Updated this week

Step 1: Navigate to IDEXX PACS Integration Settings

  1. In Shepherd, go to Admin > Integrations > IDEXX PACS Integration.

  2. Click on the IDEXX PACS Integration card to open the setup page.

Step 2: Create a User ID and Password in IDEXX Web PACS

Important: Your password will be hidden once you leave this screen and cannot be retrieved. Be sure to copy and save it securely before exiting. If you lose it, check the Change Password box in Shepherd to reset it automatically in Web PACS.

  1. Open the IDEXX Web PACS application.

  2. Navigate to System Settings > Location Information.

  3. Click Add User ID and Password.

  4. Copy the User ID, Password, and Location Token, and save them securely.

  5. Use these credentials in Shepherd when activating the integration.

Step 3: Enter Your IDEXX Web PACS Credentials in Shepherd

  1. In the Credentials section, enter the following details:

    • Username – Use the User ID created in IDEXX Web PACS.

    • Password – Use the Password created in IDEXX Web PACS.

    • Location Token – Found under System Settings > Location Information in IDEXX Web PACS.

Step 4: Validate and Activate the Integration

  1. Click Validate Credentials to confirm your login details.

    • If the credentials are correct, the Save button will become active, allowing you to proceed.

    • If an error occurs, double-check your credentials and try again.

  2. Click Save to apply the credentials.

  3. You will be redirected back to the IDEXX PACS Integration page.

  4. Toggle the Active switch to enable the integration.

Step 5: Add a Location

  1. In the Locations section, click Add Location.

  2. Enter the following details:

    • Location Name – This can be different from the name used in IDEXX.

    • Location Token – This unique token links your IDEXX PACS location to Shepherd.

  3. Click Validate to confirm the location details.

  4. Click Save once the validation is successful.

Step 6: Register a Modality in IDEXX Web PACS

  1. In the IDEXX Web PACS application, navigate to System Settings > Receiving Images.

  2. Click Add Local Modality.

  3. Enter the following details:

    • AE Title – Assigned to the imaging equipment.

    • Institution Name – Name registered with IDEXX Web PACS.

    • Modality – Select the imaging modality type (e.g., Radiography, Ultrasound).

    • Location – Select the corresponding Location from the dropdown.

  4. Click Register to complete the setup.

Troubleshooting

  • If Validate Credentials fails, double-check that your User ID, Password, and Location Token match what’s in IDEXX Web PACS.

  • Ensure that your network allows communication with IDEXX Web PACS servers.

Next: Adding diagnostic services

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