Portal: Set Up

Learn how to set up your pet portal and allow access to your clients.

Updated this week

To enable your pet portal and get a link to share with clients, you will navigate to your client communication settings under admin. From there, you will see a tab for the 'Pet Portal' settings.

Activating & Selecting a URL

After you enable the portal, you will be able to customize the URL for your practice's pet portal. We suggest using your clinic name or something similar so it is recognizable to your clients. For example, if your practice was called Shepherd Veterinary Hospital your URL would be https://petportal.vet/shepherd-veterinary-hospital.

Note: a URL can only be used once so if you have a name similar to another practice you may need to add a reference to your location at the end of the URL. For example, you could have something like https://petportal.vet/shepherd-veterinary-hospital-az if the original name was already taken.

After your portal is activated and a URL is selected, you are now ready to add the link to your practice website, social media, printed materials, etc. - anywhere you want to provide access to clients!

You can also customize your home screen by selecting one of the images within the portal settings, as well as select a theme to better match your practice's branding.

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