We've made ordering a Vetscan service from a SOAP super simple: it's almost identical to adding a normal product or service to a patient's record—albeit with some Vetscan-specific steps that you'll be familiar with.

Adding and Administering a Vetscan service to a Tx plan

If you've added treatments to a patient's record, this part of the process will look familiar to you.

  1. Open the patient's active SOAP

  2. Navigate to the 'Plan' section

  3. Scroll to 'Order Treatments'

  4. Search for and select the ZRL service you want to add

  5. Select the 'Add' button to add it to the Tx plan

  6. Select the 'Administer' icon

  7. This will generate a Vetscan modal

Ordering the Vetscan Service

Vetscan has a unique modal that appears when you add a service (or services) to a patient's Tx plan.

In the modal, you'll need to:

  • Select the device for each service that has been ordered

  • Select 'Save'

  • The service will now be sent to the appropriate device to finish processing the test

Removing a Vetscan Service from a SOAP

  1. Open the SOAP

  2. Navigate to the Plan

  3. Open the Tx History

  4. Select the 'Undo' button on the right under actions

Note: you'll still need to cancel the service on the appropriate Vetscan device.

Ordering a Vetscan Service Without the Integration

If you've already ordered a Vetscan service directly from a device and want to make sure it's added to the patient's invoice, you're able to order services without using the integration.

  1. Open the patient's active SOAP

  2. Navigate to the 'Plan' section

  3. Scroll to 'Order Treatments'

  4. Search for and select the Vetscan service you want to add

  5. Select the 'Add' button

  6. Select the 'Edit' icon under 'Actions' in the Tx plan

From here:

  1. Toggle the 'Administer Without ZOETIS Integration' toggle to the on position

  2. Adjust the priority and add additional instructions (if needed)

  3. Select 'Save'

  4. Administer the treatment in the Tx Plan


Did this answer your question?