VRS Integration launches on September 24th, 2025
Purpose
Veterinarian Recommended Solutions (VRS) offers safe, natural, evidence-based products validated by an internationally recognized Veterinarian Scientific Advisory Board. These products require a veterinarian’s recommendation to ensure proper dosing and the best clinical outcomes.
The VRS and Shepherd integration streamlines communication, reduces manual data entry, and ensures accurate synchronization of client, patient, and purchase information for seamless product recommendations and order fulfillment.
Why Choose VRS
VRS supports your practice in several ways:
Education for your team on products and the science behind their formulations.
Access to 3rd party testing to ensure label-claim accuracy for your patients.
Veterinary technician support to answer client questions on palatability and follow-up.
Home delivery program with free shipping for clients, reducing in-clinic inventory needs.
Benefits of the Integration
Improved Accuracy – Reduces errors by automatically syncing client and pet details.
Operational Efficiency – Eliminates duplicate data entry and speeds up workflows.
Personalized Recommendations – Provides VRS with accurate pet profiles for tailored product suggestions.
Better Client Experience – Ensures complete and current client details for effective communication and follow-up.
Data Shared with VRS
The following information is transmitted from Shepherd to VRS:
Client Information
First Name, Last Name
Phone Number
Email Address
Mailing Address (Street, City, State, ZIP)
Pet Information
Pet Name
Species (e.g., dog, cat)
Breed
Sex
Age / Date of Birth
Weight
Product & Purchase Information
Product Recommended
Transaction and Visit Details
Date of Purchase
Configuring the Integration
To enable and configure the VRS integration in Shepherd:
In Shepherd, go to Admin → Integrations → Data Connections → VRS.
Toggle Enable Integration to activate.
Navigate to Admin → Clinic Settings and locate your Clinic ID.
Contact VRS at vet.vrshealth.com and provide your Clinic ID to complete setup.
Best Practices for Optimal Results
Assign a Supervising Doctor for consistency.
Update invoice statuses promptly to Checked Out.
Apply recommended coding structures within your Shepherd Product list.
Need Help?
For additional support with setup or best practices, contact VRS directly:
Phone: 1-855-876-7387