At Shepherd Veterinary Software, we are committed to delivering high-quality products and features that meet the real-world needs of our users and partners. Beta testing plays a critical role in this process by allowing us to gather valuable insights and refine our solutions before a full-scale launch. Whether you are a user participating in the beta phase or an external partner collaborating with us, this guide explains the purpose of beta testing, the differences between private and open beta, and what you can expect from the process.
What is Beta Testing?
Beta testing is a key step in software development where a product, feature, or enhancement is tested by a group of users in real-world scenarios. This phase is essential to identify areas for improvement, ensure seamless functionality, and validate the overall user experience. For Shepherd, beta testing ensures the product operates reliably within the ecosystem and aligns with the workflows of our users.
Private Beta
A private beta is a testing phase where access is restricted to a select group of users or partners. This phase can also be referred to as a closed beta. Participants are often chosen based on their expertise, familiarity with the product, or the specific needs of their practice. This controlled approach allows us to gather focused feedback and address critical issues before expanding access.
Key Features of Private Beta:
Exclusive Access: Participation is by invitation only, ensuring a controlled testing environment.
In-Depth Feedback: Participants work closely with our team to identify issues and suggest improvements.
Iterative Refinements: Feedback is incorporated quickly to refine the product during this phase.
What to Expect as a Private Beta User:
Early access to the product, feature, or enhancement.
Direct communication with our development and support teams.
Opportunities to shape the final product through detailed feedback.
Expectations of Patience and Flexibility: Participation in private beta means gaining early access to new features, but it also comes with the possibility of encountering technical issues, evolving functionality, and ongoing adjustments. We value your collaboration and patience as we work to refine the product. Your feedback is essential in helping us address challenges and shape a smoother, more reliable final version.
Open Beta
An open beta is a broader testing phase where the product or feature is made available to a larger group of users. This phase allows us to observe how the product performs under diverse conditions and gather insights from a wider audience.
Key Features of Open Beta:
Wider Access: Open to a broader audience, providing diverse user perspectives.
Real-World Testing: Enables testing across varied environments and workflows.
Final Validation: Focuses on identifying any remaining issues before the full release.
What to Expect in Open Beta:
Access to a nearly finalized version of the product or feature.
Opportunities to share feedback through structured surveys or support channels.
A chance to preview and experience new features ahead of the official launch.
Technical Variability: Open beta participants may encounter occasional bugs or evolving features as the product continues to be refined. Your feedback is essential in identifying areas for improvement, and we appreciate your understanding and flexibility throughout this process.
Why Beta Testing Matters
Beta testing is a collaborative process that benefits everyone involved. For our users and partners, it provides early access to new features and an opportunity to influence the final product. For Shepherd, it ensures we deliver solutions that are reliable, intuitive, and impactful. Your participation helps us create tools that truly meet the needs of veterinary professionals.
How to Get Involved
If you are interested in participating in future beta testing opportunities, we’d love to hear from you. By joining our beta programs, you’ll gain early access to cutting-edge features and have a direct role in shaping the tools that help your practice succeed.