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End of Day (EOD) Report

Summarizes daily transactions, including sales, payments, and adjustments, to close out the day’s financials.

Updated over 2 weeks ago

Purpose

The End of Day (EOD) Report is a critical tool for daily financial reconciliation. It ensures that payments match services rendered, helps catch errors or missed charges, flags suspicious transactions, and provides a clear daily financial snapshot for managers, owners, or accountants.

Key benefits include:

  • Daily Financial Accuracy - Matches payments to bank deposits and Shepherd records.

  • Prevents Revenue Leakage - Identifies missed charges, duplicate payments, or unrecorded transactions.

  • Fraud Prevention - Highlights discrepancies and tracks user activity.

  • Smooth Handover & Transparency - Supports multi-user environments with clear daily totals.


Filters

Filter

Description

Time Period

Set a start and end date/time (MM/DD/YYYY HH:MM AM/PM). Defaults to today for daily workflows.

Invoice Status

Filter by status: Active, Charges Complete, or Checked Out.

Payment Method

Show transactions by method (cash, card, check, etc.).

After selecting filters, click View Report.


Key Tables

The EOD Report is organized into four main sections for a complete financial review:

  1. Invoices

  2. Payments

  3. Cash Reconciliation

  4. Totals


Invoices

Displays all invoices within the selected time period and filtered by status.

Column

Description

Invoice Details

Invoice date, ID, and status.

Client Details

Client ID and full name.

Patient Details

Patient ID(s) and name(s).

SOAP ID(s)

SOAP ID number(s).

Financial breakdown

Subtotal, tax, discount, and product return

Total summaries

Daily total, invoice total, paid, and remaining balance.


Payments

Divided into two tabs: All Payments and Refunds.
Filtered according to the Payment Method chosen.

All Payments

Shows all incoming payments (excluding refunds).
Includes:

  • Payment amount and method

  • Date/time of payment

  • Linked invoice and client

  • Transaction reference details

Refunds

Shows all refund transactions.
Includes:

  • Refund amount and method

  • Linked invoice and client

  • Refund date/time

  • Notes or references for context


Cash Reconciliation

Focuses on cash handling and deposits. Includes:

Cash Payment Summary

  • Total cash received

  • Change given

  • Cash refunds issued

  • Net cash in amount

Deposit Summary

  • Cash total

  • Check total

  • Combined deposit total for bank handoff


Totals

Summarizes all payment activity.

Payment Type Summary

  • Number of transactions per payment method

  • Total amount per method

  • Grand totals for count and amount

Payment Total Summary

  • Payments received

  • Refunds given

  • Net total (Payments - Refunds)


Export Options

Export the report (pdf or CSV) or specific sections (CSV) as needed for accounting or archiving.


Tips for Use

  • Filter by Payment Method to isolate relevant transactions.

  • Sort by Aging or Amount in invoice lists for priority review.

  • Review Refunds Daily to prevent and catch errors.

  • Use Deposit Summary for quick, accurate end-of-day bank deposits.


FAQs

Why don’t totals match my deposit?
Check the selected date/time range, filters, and whether refunds or pending transactions are included.

Can I see only certain payment types?
Yes, use the Payment Method filter.

Does the EOD report include pending payments?
Only posted transactions appear; pending payments will not be included until processed.

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