Purpose
The End of Day (EOD) Report is a critical tool for daily financial reconciliation. It ensures that payments match services rendered, helps catch errors or missed charges, flags suspicious transactions, and provides a clear daily financial snapshot for managers, owners, or accountants. Utilize the payment totals provided in the EOD report to reconcile bank deposits.
Key benefits include:
Daily Financial Accuracy - Matches payments to bank deposits and Shepherd records.
Prevents Revenue Leakage - Identifies missed charges, duplicate payments, or unrecorded transactions.
Fraud Prevention - Highlights discrepancies and tracks user activity.
Smooth Handover & Transparency - Supports multi-user environments with clear daily totals.
Filters
Filter | Description |
Time Period | Set a start and end date/time (MM/DD/YYYY HH:MM AM/PM). Defaults to today for daily workflows. |
Invoice Status | Filter by status: Active, Charges Complete, or Checked Out. |
Payment Method | Show transactions by method (cash, card, check, etc.). |
After selecting filters, click View Report.
Key Tables
The EOD Report is organized into four main sections for a complete financial review:
Invoices
Payments
Cash Reconciliation
Totals
Invoices
Displays all invoices within the selected time period and filtered by status.
Column | Description |
Invoice Details | Invoice date, ID, and status. |
Client Details | Client ID and full name. |
Patient Details | Patient ID(s) and name(s). |
SOAP ID(s) | SOAP ID number(s). |
Financial breakdown | Subtotal, tax, discount, and product return |
Total summaries | Daily total, invoice total, paid, and remaining balance. |
Payments
Divided into two tabs: All Payments and Refunds.
Filtered according to the Payment Method chosen.
All Payments
Shows all incoming payments (excluding refunds).
Includes:
Payment amount and method
Date/time of payment
Linked invoice and client
Transaction reference details
Refunds
Shows all refund transactions.
Includes:
Refund amount and method
Linked invoice and client
Refund date/time
Notes or references for context
Cash Reconciliation
Focuses on cash handling and deposits. Includes:
Cash Payment Summary
Total cash received
Change given
Cash refunds issued
Net cash in amount
Deposit Summary
Cash total
Check total
Combined deposit total for bank handoff
Totals
Summarizes all payment activity.
Payment Type Summary
Number of transactions per payment method
Total amount per method
Grand totals for count and amount
Payment Total Summary
Payments received
Refunds given
Net total (Payments - Refunds)
Export Options
Export the report (pdf or CSV) or specific sections (CSV) as needed for accounting or archiving.
Tips for Use
Filter by Payment Method to isolate relevant transactions.
Sort by Aging or Amount in invoice lists for priority review.
Review Refunds Daily to prevent and catch errors.
Use Deposit Summary for quick, accurate end-of-day bank deposits.
FAQs
Why don’t totals match my deposit?
Check the selected date/time range, filters, and whether refunds or pending transactions are included.
Can I see only certain payment types?
Yes, use the Payment Method filter.
Does the EOD report include pending payments?
Only posted transactions appear; pending payments will not be included until processed.
Do you have a deposit specific report?
No, because this can vary based on batch times and other factors.