1. Open lab products in Admin
    (Admin > Products > Your Lab Product (IDEXX, ZRL, etc.))

  2. Select the product you want to update

  3. Click the 'Product Settings' button

  4. Select the "Override List Price" checkbox (pink)

Overriding the price in a an IDEXX Lab. This information can display differently depending on your lab services provider.

This will automatically change the price to $0.00. From here, adjust the pricing information to be accurate with your clinic's specialty pricing.

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