Open lab products in Admin
(Admin > Products > Your Lab Product (IDEXX, ZRL, etc.))
Select the product you want to update
Click the 'Product Settings' button
Select the "Override List Price" checkbox (pink)
Overriding the price in a an IDEXX Lab. This information can display differently depending on your lab services provider.
This will automatically change the price to $0.00. From here, adjust the pricing information to be accurate with your clinic's specialty pricing.